Community Care of North Carolina's “Informatics Center” (IC) is an electronic data exchange infrastructure maintained in connection with health care quality initiatives for the State of North Carolina. The IC contains health care claims data provided by Medicaid, as well as health information about program participants obtained directly from health care providers and care managers and/or the primary care medical record.
Information is accessed by the Community Care networks to identify patients in need of care coordination; to facilitate disease management, population management, and pharmacy management initiatives; to enable communication of key health information across settings of care; to monitor cost and utilization outcomes; and to monitor quality of care and provide performance feedback at the patient, practice, and network level.
CCNC Informatics Center overview
The Provider Portal application is intended to improve patient care and care coordination for North Carolina Medicaid recipients. Providers in primary care practices, hospitals, and other settings may use this secure portal to access care team contact information, visit history, and pharmacy claims history for their Medicaid-enrolled patients. Population management and quality reporting is also available for Community Care of North Carolina practices.
If you need assistance with your Provider Portal ("Informatics") account contact the CCWNC Network Administrator Manager (NAM).
CCNC Provider Portal Overview
Case Management Information System (CMIS)
The Case Management Information System (CMIS) is a user-built, patient-centric, electronic record of care management activities. CMIS contains standardized health assessments, care plans, screening tools, disease management, health coaching modules, and workflow management features.
CCNC CMIS Overview
CMIS IT Support
PHARMACeHOME is a web application that helps health care professionals conduct medication reconciliation and report drug therapy problems. Pharmacists, nurses and other health care professionals can access PHARMACeHOME to review and contribute to the medication use “story” of a patient. This common platform allows a patient’s care team to record medication lists from various care settings, and streamline communication with the care team in order to identify, track, and resolve drug therapy problems. Demonstrations are available and registration is required. Access PHARMACeHOME via your Provider Portal log-in.
CCNC PHARMACeHOME Overview
PHARMACeHOME IT Support
See our Providers page for links to more helpful resources.